Platform Glossary

The Tools Behind Your Technology

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1Password Password Manager

A secure digital vault used to store, share, and manage company passwords and sensitive credentials.

3CX Phone System

A software-based phone system that allows teams to make calls, video conference, and chat via computers and smartphones.

A

Amazon Web Services (AWS) Cloud Infrastructure

A comprehensive cloud platform used to host applications, store data, and run virtual servers.

Azure (Microsoft) Cloud Infrastructure

Microsoft's cloud computing platform used for building, testing, and managing applications and services through global data centers.

C

Cato Network Security

A cloud-based security platform that protects company data and internet traffic across all offices and remote users.

Cisco Enterprise Networking

High-performance, heavy-duty hardware such as routers and switches used to power large-scale corporate networks.

An internet service provider (ISP) that delivers high-speed, commercial-grade fiber internet to offices.

ConnectWise RMM Remote Support

A tool that allows the IT team to remotely monitor, maintain, and support computers and servers.

D

Datto Backups

A backup and disaster recovery solution that safely duplicates company data so it can be restored in case of data loss or system failure.

H

Huntress Endpoint Protection

An advanced cybersecurity service that monitors laptops and servers to detect and stop hidden threats or malware.

K

KnowBe4 Security Awareness Training

A platform used to train employees on cybersecurity best practices through simulated phishing emails and educational videos.

M

Meraki SMB Networking

A division of Cisco that provides user-friendly, cloud-managed network equipment tailored for small to medium businesses.

Microsoft 365 Office Productivity

A suite of cloud-based productivity apps including Outlook for email, Word, Excel, PowerPoint, and Microsoft Teams.

Microsoft Azure Cloud Infrastructure

Microsoft's cloud computing platform used for building, testing, and managing applications and services through global data centers.

Microsoft Intune Mobile Device Management

A cloud service that lets IT securely manage company-owned and personal devices, including phones, laptops, and tablets, used for work.

R

RingCentral Phone System

A cloud-based communications platform providing business lines, virtual meetings, and messaging.

U

Ubiquiti UniFi Small Business Networking

Affordable, customizable networking hardware, such as Wi-Fi access points and switches, managed through a single software interface.

V

Vanta Network Compliance

An automated platform that monitors security practices to ensure the company meets official compliance standards, such as SOC 2 or ISO 27001.

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