Enterprise-Grade Engineering
For Small-Business Service

Pop Box is the IT department for companies that don't have one, and the networking experts for companies that do. Founded in Atlanta in 2018, we run managed IT for small and mid-sized businesses and take on network, cloud, and infrastructure projects that larger organizations bring us. The same people, the same standard, whatever the size of the job.

Pop Box team members consulting together
The Pop Box team
Our Story

Why Pop Box Exists

Carter Terry started Pop Box in 2018, after more than two decades running IT for organizations of every size, from small professional firms to publicly traded corporations. He kept seeing the same problem from both directions, so he built a company to fix it.

The Problem

Small businesses got a fraction of enterprise engineering rigor, at full-service prices, from providers who treated them as too small to matter.

The Gap

Larger organizations with capable IT teams often needed senior network or infrastructure expertise they did not have on staff.

The Fix

One phone number, unlimited support, and engineers available to build and fix for small businesses that need a real IT department.

The Proof

Eight years in, most of our clients still come to us by referral. Our work speaks for itself.

Our Approach

Built With Deliberate Design™

Most IT relationships run reactive: fix what breaks, patch what's urgent, revisit the plan once something fails. Deliberate Design™ starts from the opposite direction, tying every recommendation back to a documented plan for where your business is headed, built around six pillars: security, reliability, user experience, scalability, cost-consciousness, and future-proofing. IT built for where your business will be in three years, not just where it is today.

Deep Discovery
3-Year Horizon Map
Architecture Alignment
Frictionless Implementation
More on Deliberate Design™
Our Team

Dedicated Experts at Your Service

Carter Terry

Carter leads Pop Box's technical work and architects our clients' networks. With 20+ years in IT leadership spanning enterprise cloud, networking, and large-scale migrations, he created Pop Box's Deliberate Design approach and founded the company on one premise: success through superior service.

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Carter Terry
Founder & CEO
Carter Paul Terry Jr.

Paul keeps client environments running day to day: end-user support, software deployment, and account management, alongside network, server, and cloud work behind the scenes. He supports the Microsoft 365, Azure, and Intune services many clients rely on.

LinkedIn
Carter "Paul" Terry Jr.
Engineer
Taylor Burke

Taylor works across support, monitoring, and delivery for Pop Box's clients, from endpoint and network tasks to onboarding new clients quickly and securely. He's the reason a new client's environment is mapped and stable within their first weeks.

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Taylor Burke
Cloud Ops Engineer
Rachel Quesada

Rachel runs Pop Box's financial operations. She brings experience from helping grow small businesses into multi-million-dollar organizations and keeps the commercial side of Pop Box as deliberate as the technical side.

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Rachel Quesada
Controller
Stephen Davies

Steve leads sales at Pop Box and is most prospects' first conversation with the company. His job is to understand your business before recommending anything, so the plan you sign is the one you actually need.

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Stephen Davies
Sales Leader
Ceci Robinson

Ceci leads marketing strategy and brand initiatives that drive Pop Box's growth, developing the positioning, campaigns, and go-to-market strategy that translate our technical excellence into client wins.

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Ceci Robinson
Marketing Leader
Lowell Clark

Lowell designs high-performance cloud and infrastructure systems tailored to each client's needs. With 20+ years of enterprise Microsoft experience, he partners through implementation to ensure every design becomes a stable environment that enables growth.

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Lowell Clark
Solutions Architect

Providing Superior Service for Success!

Get in Touch with Us Today!

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Pop Box customer service team collaborating